Healthguard Online Pharmacy

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Frequently Asked Questions
     

What is the easiest way to find the items I am looking for?

Can I send my prescriptions to Healthguard?

How much do you charge for delivery?

Are credit card transactions over the Internet safe?

Can I see my previous orders Prescriptions?

What will happen if I'm not at home when you do deliver?

If I need something straight away can you help me?

   
What is the easiest way to find the items I am looking for?

The quickest and easiest way to find a product you are already familiar with is to type the first 3 or 4 letters of a product name or the whole name in the search box on the left hand side of the screen.
For example: If you want to add "Paracetamol" to your basket, then typing para in the search box will bring up paracetamol products.

 
Can I send my prescriptions to Healthguard?
Yes. You can send your prescriptions through our Fax Prescription Service.
 
How much do you charge for delivery?

We charge a standard fixed rate for packing and deliverr.  Rs. 250/= per delivery.

 
Are credit card transactions over the Internet safe?

Yes. It’s really safe using credit cards with our site.

 
Can I see my previous orders & Prescriptions?

Yes by clicking on the link "My order", on the top right hand corner of the page, you can view all the previous orders you have placed. And also by clicking on “My Prescription” you can view & add new prescriptions.

 
What will happen if I'm not at home when you do deliver?

We will be checking the customer availability before proceed with the delivery service.

 
If I need something straight away can you help me?
If you need medicines immediately, you should consult a local pharmacist or doctor, or call our nearest pharmacy team on 4737225 / 2445497 if you need advice about what to do.

 

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